NumberCruncher provides a host of support and other services
When it comes to enterprise level solutions the technical support you deliver is what makes you a leader, not just the systems you build. At NumberCruncher we are proud to have 100% of our custom support team located in house at our Florida offices. Our professionally trained staff are ready to offer the highest standard of support for all of NumberCruncher’s solution. Our customer support processes were developed to get your system up and running and issues resolved in the most professional and efficient manner possible. You can rest easy knowing that your problem will be handled with the best care by a dedicated & friendly NumberCruncher Technical Support Representative.
In addition to our assisted support, NumberCruncher offer various self support options including our Online Users Manuals, Knowledge Base, and Multiple Training Videos which will present step by step guides for accomplishing many of the most common tasks performed in our solutions. If you cannot find the answer you are looking for, call us at (866) 278-6243 during our regular business hours to talk with a member of the NumberCruncher support team or email us 24/7 at support@numbercruncher.com for an answer within the next business day.
See what our customer's are saying about our support team ▼
"This is where Customer help & software support by the Number Cruncher team has helped us tremendously. Customer help & Support is easy to use, Either by calling or sending a simple email. There is also very helpful Frequently Asked questions link on the Numbercruncher.com website that will help a user with common errors & questions."
Derek, NE SEAL Industrial Products
"All Orders is also very well supported – should I have an issue or question about the program, I first look for my answer in their online guide. If I don’t find the answer there, I can either send an e-mail to the All Orders crew, or call their help line, depending on what my schedule allows. Their support staff are friendly and knowledgeable, as well as patient."
Erin, Paddock Brewery
"The support staff has always helped us fully resolve any issue we have come across including to assist us in recovering data we thought was permanently lost. We have also been very satisfied with the staff’s ability to help us generate custom reports that we could never accomplish in Quickbooks."
Mike, Quality Bakery Products
Support Plans
NumberCruncher offers training, implementation and support service as follows:
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Maintenance
With our maintenance plan you can have peace of mind. Maintenance gives you
telephone and email support as well as all product updates.
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Report Customization
NumberCruncher will customize your forms and reports to your specifications. All we need is a sample and we are ready to go.
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Other support options
NumberCruncher has invested heavily in resources that will assist you in learning and resolving issues on your own. These resources include: Knowledge base, Tutorials and User's Manuals
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Training and Implementation
NumberCruncher offers both onsite and remote training and implementation on how to setup and use NumberCruncher in conjunction with QuickBooks.
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Maintenance & Support Policy
Maintenance and Support is provided pursuant to an Agreement entered into at the time of purchase between you and NumberCruncher.com, Inc.
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User's Forum
Get advise and tips from power users on the All Orders User's
Forum.
Knowledge Base
Search our online knowledge base for answers to many commonly asked questions.
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Log a Case
If you are experiencing any issues with your All Orders system please let us know by clicking the link below.
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Support Login
Registered Numbercruncher user please to login.
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Software Updates
Software updates are available to download for all of the NumberCruncher solutions.
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Tutorials
Numbercruncher offers more than 25 video snippets covering All Orders, All Orders Mobile and Work Flow Diagrams.
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User Manual
Numbercruncher offers User's Manuals for All Orders and All Orders Mobile.
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