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ActiveSync 4.0/4.1 USB Connection Troubleshooting

Cause:

This is a know issue.

Resolution:

In some specific cases, Windows Mobile device connectivity to a Windows PC running Microsoft ActiveSync 4.0 may experience connection problems. Please refer to the following Microsoft document which will describe the known issues, and how you can resolve them.

ActiveSync 4.0/4.1 USB Connection Troubleshooting Guide.